Terms & Conditions
At Rodeo & Wilshire, we are excited to partner with brands that seamlessly align with our distinct aesthetic. Acknowledging the absence of a universal solution for every contract, we are open to engaging in thoughtful discussions to tailor customizations that specifically suit your business requirements.
Taxes
Rodeo & Wilshire exempts sales tax on wholesale orders, transferring tax responsibilities to the retailer. Retailers commit to applying the appropriate tax to customers for each item at the time of purchase. For tax-exempt wholesale purchases, a copy of the reseller's license is mandatory.
Minimum Order
To initiate a wholesale transaction, Rodeo & Wilshire requires a minimum order of 25 units, with a style minimum of 5 units.
MSRP
Discounts exceeding 30% below MSRP require written approval, typically granted on a semi-annual basis. This policy extends to online retail sales on retailer websites.
Wholesale Pricing
All prices are denominated in US dollars. Authorized resellers are entitled to a 50% discount off MSRP. Prices are subject to change without prior notice.
Returns
Written requests for returns to Rodeo & Wilshire must be submitted within 7 days of delivery. Reference the invoice number and provide detailed reasons for the return. No returns will be accepted without explicit approval and delivery instructions. A restocking charge of 15%, plus shipping, applies to 'unsuitable' goods. Orders are non-refundable but can be replaced; kindly email us with product details before initiating the return process.
Shipping
Shipping costs are not included in the cost of goods. Payment must be settled before orders are dispatched.
Damages and Defects
Inspect all shipments immediately upon arrival and report any damaged or defective items to Rodeo & Wilshire within 7 days. We will replace returned merchandise. Items held for more than 15 days after receipt will not be accepted.
Delivery Window
For in-stock items, please allow a minimum of 7 days for fulfillment. Larger orders may necessitate additional time. Contact Rodeo & Wilshire for precise availability information.
Backorders
Out-of-stock items will be back-ordered and indicated on your invoice. Back-ordered items in stock at your subsequent order will be added without duplication. To cancel or exclude back-orders, please inform us. Back orders follow the terms outlined in the shipping section.
Warning Label
By engaging in a wholesale purchase, you acknowledge and consent to the terms concerning warning labels on each candle:
Do not alter, replace, or tamper with the warning label.
The removal of the label is your responsibility, with acceptance of associated consequences.
Warning labels are essential for safety and compliance. Your understanding and adherence to these measures are highly appreciated.